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| WORKSTATION INSTALLATION AND CONFIGURATRION |
Setting up a Help Desk for the average small business is often a tricky and costly undertaking. Will one candidate meet all your requirements? What do you do while they are on vacation?
In today’s rapidly changing IT Environment it is difficult, if not impossible, for one individual to stay current on all topics. This is where LTi can step in to bring subject matter experts to bear on your problems only as needed. No fulltime paycheck or benefits to pay each month.
LTi’s Help Desk and Support Services were created especially for small businesses who need immediate access to an expert either by phone or onsite but who have to work within a limited budget. LTi will operate on either a part-time contract or on an as needed basis in order to fill the Help Desk and Administrator role your company needs.
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We offer a full line of help desk and LAN Support services including:
• Problem Resolution Help Desk – Phone, Remote Internet and Onsite Support Options
• Computer Setup and Network Configuration
• Enterprise-wide Upgrades and Rollouts
• General Desktop Application Support
• Tele-Work Assistance (VPN)
• Hardware and Software Repair and Upgrades
• Server and Desktop Patch Management
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